Payment & Delivery
7 days money back guarantee.
Asta Potteries wants to make your shopping experience as simple and carefree as possible. We offer all our UK customers a 7 days money back guarantee.
If for any reason you are not happy with your purchase, you may return it for a full refund (excluding shipping and insurance cost). Simply contact us within the 7 days of your order’s arrival. This can be done either by email: firstname.lastname@example.org or by telephone +44 (0)1603-407950. The refund will be made when the work has been returned undamaged.
If the item arrived damaged, contact us in 7 days for insurance purposes. The item can be replaced or refunded.
The price for postage, including packaging and insurance can vary, depends on dimensions and weight. We will only use reputable national/international express courier companies. All packaging is to a high professional standard.
We aim to deliver next working day but please allow 3-5 working days.
Free delivery within 15 miles of Norwich if you buy £70 or more.
All measurements are approximate. Sizes are given for the height, width, length and, when appropriate, diameter. The measurement units used are centimeters (cm).
Your details are processed only for the purpose of fulfilling your enquiry. At no point will your details be shared with any third parties.
For your security we use PayPal who accept all major cards.
Alternative payment methods
Cash if item is collected in Norwich or delivered within 15 miles of Norwich when a purchase is made from £70.
All the products are handmade and hand glazed. There might be a slight difference of colors in photo and original item.
Please check the size before buying so you know what you are buying.